Refunds and cancellations

A 7-day refund window

You can request a full refund within 7 days of a PDF2Talk Pro subscription payment, including a renewal. This applies to both monthly and yearly subscriptions. You don’t need to give a reason.

Email support@pdf2talk.com within that window. Include the email used for your purchase and your Polar receipt or order reference. Please don’t send your payment-card details.

How refunds work

Payments and refunds are handled by Polar, our merchant of record. Approved refunds go to the original payment method. The time for funds to appear depends on Polar, your payment provider, and your bank.

A full refund ends Pro access for the refunded subscription period and cancels future renewal of that subscription. Your locally saved PDFs remain on your device, and you can continue using the free reader.

Outside the 7-day window, contact us about duplicate charges, delivery problems, or other billing issues. We’ll review them individually. Nothing in this policy limits mandatory consumer rights or any refund rights provided by applicable law.

Cancel without requesting a refund

You can stop the next renewal at any time through Manage subscription in PDF2Talk’s Voice settings or Polar’s customer portal. Cancellation by itself is not a refund request. You keep Pro until the end of the period you already paid for, unless a refund or immediate revocation ends it earlier.

Monthly subscriptions renew monthly; yearly subscriptions are charged upfront and renew yearly. The exact price, currency, taxes, and renewal terms are shown at checkout before you pay.